Facebook log in failed or was cancelled. Please try again later.

Facebook log in failed or was cancelled. Please try again later.

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If you’re seeing this error it’s most likely an issue with your Facebook account and the permissions between the account and your SimCity Buildit app. This guide will remove any city from your Facebook account.

WARNING: This will remove any previous city saved to Facebook so make sure you don’t want that city or it is saved on another device. This will not delete the city saved on your current device.

  1. Close the SimCity Buildit app
  2. Open Facebook from a non-mobile device
  3. Click the drop-down arrow in the top right corner.
  4. Go to Settings
  5. Click Apps
  6. Click on Show All 
  7. Find SimCity Buildit and click the X in the top right corner
  8. Click Remove
  9. Go back on to your device and open up SimCity Buildit
  10. Link to Facebook and re-accept the permissions.

Hopefully you’re issue is now sorted. Let us know if you had any issues following this guide in the comments.

  • Javier Ortega

    I followed your instructions as listed above. Yet, I still get the same annoying “Hello Mayor! Facebook log in failed or was canceled. Please try again later.” Notice how “canceled” is misspelled!

  • gjinx

    -yes., me too

  • DJ

    I have the same issue. Tried above instructions but still not working.

  • edgars

    still not working!!! 🙁

  • Debbie Deb

    not working,either…..

  • tried about 5 times and still doesn’t work, please help.

  • Does not work, please help

  • javi amat

    Sorry Mayor! This account is already linked to another city. We Cannot log you in to this account.

    I receive this message again and again

  • Ignacio Serna

    I’m having the same issue. The solution provided did not help.

  • Rick Souder

    I deleted app on desktop and closed simcity build it on device..At this moment Simcity is not on my Facebook.I log into game on mobile , go to facebook it does the whole privacy thing then still tells me to “choose city” and it still has the old one I was using with facebook linked to facebook..Will not let me choose other one I actually play on device? Says “play locally”..How do I get the old one unlinked from facebook on my device?

  • Bhushan Gatve

    Sorry Mayor! This account is already linked to another city. We Cannot log you in to this account.

    I receive this message again and again
    WHAT TO DO???
    I AM STUCK ON IT!!!!